Return and Refund Policy
Return Policy
At The RSVP Company, we strive to ensure our customers are satis1ed with their purchases. If you need to return a product, we're here to help.
- Eligibility for Returns
- Products must be in their original condition, unused, unworn, unwashed, and undamaged.
- The product must be returned within ten days from the date of delivery.
- Items not eligible for return include event planning services.
- Initiating a Return
To initiate a return, please follow these steps:
- Contact our customer support team at hello@thersvpcompany.com to request a return authorization.
- Provide your order number and a detailed explanation of the reason for the return.
- Return Process
- Once your return request is approved, we will provide instructions on how to return the product.
- Pack the item securely in the original packaging, if possible, and include all accessories and documents originally included with the product.
- Return Shipping
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
- We recommend using a trackable shipping method and keeping the shipping receipt for your records.
- Restocking Fee
- In certain cases, a restocking fee of 20% may be applied to returns. This will be communicated to you during the return authorization process.
- Damaged or Defective Items
- If you receive a damaged or defective product, please contact us immediately to arrange a replacement or a refund.
- Damaged or Defective Items
- Contact Us: If you have any questions or concerns regarding our return policy, please contact our customer support team at hello@thersvpcompany.com.
This refund policy is subject to change without notice. You must review this policy periodically and stay informed of any updates.
Last updated: September 17, 2023
Breaking The Mold!
The RSVP Company is here to take the stress out of planning your tailored bachelorette celebration. Let our team be your virtual bff!
The RSVP Co. is a community for brides-to-be looking for unconventional and intentional bachelorette merch and planning. We take the stress out of the planning process to create the most tailored experience for the bride and her besties on her special weekend. Specializing in branding, event planning, and theme coordination, creating pieces you and your friends will wear for years, not just at the bachelorette party.
The brand came about by a happy accident when our founder, Kendal Kopp, was on the hunt for a bachelorette theme that didn't seem cheesy, overdone, and basic and just kept coming up empty handed. That's when she created Bonfires and Bubbly, her very own theme for a winter based bachelorette party.
Friends were swooning over all the custom merch and decor, asking her where she got it! When over and over again she told them she made it herself, they were in disbelief. As her friends started to get engaged, she found herself creating multiple themes and helping with the planning stages for everyone! That's when she had the idea to make it a business.
The RSVP Company is a brand that puts love into each and every detail of the event planning process. We want your party to be taken as the milestone it truly is. It's time to plan the bachelorette party of the year.
The brand came about by a happy accident when our founder, Kendal Kopp, was on the hunt for a bachelorette theme that didn't seem cheesy, overdone, and basic and just kept coming up empty handed. That's when she created Bonfires and Bubbly, her very own theme for a winter based bachelorette party.
Friends were swooning over all the custom merch and decor, asking her where she got it! When over and over again she told them she made it herself, they were in disbelief. As her friends started to get engaged, she found herself creating multiple themes and helping with the planning stages for everyone! That's when she had the idea to make it a business.
The RSVP Company is a brand that puts love into each and every detail of the event planning process. We want your party to be taken as the milestone it truly is. It's time to plan the bachelorette party of the year.
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